Terms and Conditions

The Hidden Parlour offers restaurant dining by reservation and enquiry. A request for a table, group visit or attendance arrangement is not confirmed until the venue provides confirmation through its nominated method, [insert nominated confirmation method]. Where requested, please provide accurate contact details, group information and any other details needed to consider your request. Availability may change before confirmation, and a request does not reserve a space simply because it has been submitted.

1. Check the details in any confirmation you receive and tell the venue promptly if something is incorrect.
2. Provide a contact method that can reasonably be used for booking-related updates.
3. Only rely on a booking once its relevant details have been confirmed by the venue.

If your plans change, please notify The Hidden Parlour as soon as practicable. Any cancellation requirements, group conditions, late-arrival arrangements or other booking-specific terms shown during the relevant booking process form part of that booking. Where a notice period applies, it will be identified as [insert applicable notice requirement] rather than assumed from these general terms.

To help the venue manage a considered dining experience, visitors should:

• advise of changes to guest numbers or timing when prompted or when they become known;
• use the applicable booking route to cancel or amend an arrangement where available; and
• check any confirmed booking information for arrival guidance and conditions specific to the visit.

The Hidden Parlour welcomes groups and corporate guests. Special requests, accessibility needs and dietary information should be shared when prompted or through [insert group booking contact process]. The venue will consider the information provided, but a request is not guaranteed unless it is expressly confirmed. For group arrangements, please keep the venue informed of material changes so that requested spaces, guest details and service needs can be reviewed in context.

• Include relevant dietary information for the guests concerned.
• Describe accessibility or seating needs clearly enough for the venue to consider them.
• Do not treat an unconfirmed preference as an agreed arrangement.

Advertised Offline Poker Nights, social card evenings and other hosted events may carry additional conditions that are clearly presented with the relevant event information. Check the available event details before attending, including the stated date, timing, attendance requirements, accessibility information and any conditions specific to that occasion. Event-specific terms apply alongside these general terms where they are clearly identified.

• Confirm the event information relevant to your planned attendance.
• Review any participation or arrival guidance attached to the event.
• Use [insert event confirmation process] where confirmation is required.

The Hidden Parlour may consider private functions and Private Card Room options for groups and corporate guests. An enquiry does not create a confirmed function or private arrangement until the relevant details are agreed and confirmed by the venue. Before treating an arrangement as settled, visitors should check the information confirmed for their occasion.

• Expected guest numbers and the requested venue space.
• Timing, accessibility needs and relevant dietary information.
• Any specific arrangements or conditions confirmed for the event.

The Hidden Parlour website provides general information about restaurant dining, menus, Offline Poker, the Card Lounge, Poker Tables, events, private functions, gallery content and reservations. Reasonable efforts may be made to keep information current, but details can change and the website does not guarantee availability for a particular visit or arrangement.

Please confirm material details directly with the venue before relying on website information for travel, attendance, a booking or a private arrangement. This is especially important where timing, access or event information matters to your plans.

These terms should be read with applicable booking, event and privacy information presented on the site. Linked third-party websites or services, where provided, operate under their own terms and privacy practices.

• Review the site’s Privacy Policy and other applicable legal pages when relevant.
• Read any separate terms presented by an external website or service before using it.

These terms may be updated by posting a revised version with a revised effective date. The current document is issued by [insert legal operator name]. Visitors should check this page from time to time, particularly before making a new arrangement or attending an activity after a material change.

To the extent applicable, these terms are governed by the laws of [insert Australian state or territory]. Nothing in this statement is intended to provide legal advice or to replace any rights that cannot lawfully be excluded.

Questions about these terms or a particular arrangement can be directed through [insert nominated contact method].